Question 1

WHAT DOES GETTING ZAPPED MEAN?

Accepted Answer

Zapping is where we custom fit and weld a piece of jewelry directly on to you. This means that your jewelry is custom fit to your body, with no clasp,  and should require no maintenance. Even though they are referred to as permanent, they can simply be cut off.

Question 2

DOES IT HURT TO GET ZAPPED?

Accepted Answer

The zapping process will not hurt at all. There is only a flash from welding the jewelry.

Question 3

DO I NEED TO MAKE AN APPOINTMENT?

Accepted Answer

Yes, you can book an appointment here.

Question 4

DO YOU OFFER PRIVATE PARTY SERVICES?

Accepted Answer

We do not offer private party services at this time.

Question 5

DO YOU OFFER PERMANENT TOE RINGS?

Accepted Answer

We do not offer permanent toe ring services.

Question 6

CAN MINORS GET PERMANENT JEWELRY?

Accepted Answer

Yes. Minors are welcome with a parent or legal guardian present for the appointment.

Question 7

WHAT IS 14K GOLD-FILLED?

Accepted Answer

14k gold-filled is a metal that consists of a very thick layer of 14k solid gold that is mechanically bonded to a brass metal core using pressure and heat. 14k gold-filled is made with at least 5% (1/20th) 14k solid gold by total piece weight. 14k gold-filled jewelry has over 100x more gold than gold vermeil or gold electroplated jewelry.

Question 8

CAN I BUY THE JEWELRY IN ADVANCE?

Accepted Answer

All sterling silver and 14k gold-filled permanent jewelry is chosen at the time of your appointment. Our 14k solid gold permanent jewelry is ordered ahead of time by reaching out to us directly for a custom order.

Question 9

WILL MY PERMANENT JEWELRY TARNISH?

Accepted Answer

Our sterling silver and 14k gold-filled permanent jewelry can darken or discolor over time due to air exposure, moisture/sweat, and everyday chemicals. Our 14k gold-filled selection is tarnish resistant and usually remains free from noticeable tarnishing for 1-2 years. Some customers notice tarnishing faster than others due to differences in skin oils chemistry.

Question 10

HOW DO I CARE FOR MY PERMANENT JEWELRY?

Accepted Answer

Use a soft, non abrasive jewelry cloth on your permanent jewelry to remove tarnish, oils, and buildup. Then use gentle soap with warm water, and dry your permanent jewelry completely. Don't use rough cloths or harsh cleaners that can scratch surfaces and worsen appearance.

Keep permanent jewelry away from chlorine, bleach, ammonia, and strong cleaners. Lotions, perfumes, hair products, and beauty chemical can cause discoloration. Apply your beauty products first and let them fully set before your permanent jewelry comes into contact.

Question 11

DO YOU RE-ZAP (REPAIR) PERMANENT JEWELRY?

Accepted Answer

Re-zap services are free for existing clients. Permanent jewelry re-zaps or adjustments from other companies are $20 per piece of jewelry.

Question 12

WHAT IF I NEED TO REMOVE MY PERMANENT JEWELRY? CAN I GET IT RE-ZAPPED ON LATER?

Accepted Answer

If you need to remove your permanent jewelry for any reason, we recommend carefully removing it with cutters, and if you wish to get it welded back on at a later date, we offer that to our customers free of charge.

Question 13

WILL THIS GIVE ME PROBLEMS GOING THROUGH THE AIRPORT?

Accepted Answer

No. Generally, jewelry never needs to be removed when going through airport security.

Question 14

DOES MY JEWELRY COME WITH A WARRANTY?

Accepted Answer

We offer a 30-day one time replacement on all of our permanent jewelry services excluding custom made pieces. Please note, all sales are final and we do not offer any refunds or returns.

Question 15

WHAT IS YOUR CANCELLATION POLICY?

Accepted Answer

We value our time with each client. please note, cancellations/reschedules made within 24 hours will be charged a non-refundable flat fee of $50. No-shows (anything after the 10 minute grace period) will also be charged a non-refundable flat fee of $50.

Should payment not go through for no-shows, cancellations or reschedules, Lets Get Zapped reserves the right to cancel any future bookings.

ZAPPING FAQ